Share on Facebook Providing services to a professional business like a law firm can be profitable, but on occasion you may have to send a letter to that firm to request a payment that is past due.
One great way to contact customers is via email. The least amount of work goes into this step, especially if using an automated email service which sends out pre-created emails to customers automatically.
Some may be later than other, which means your tone should be different for each. Many of our customers have also found that emails that sound exactly the same over and over will eventually get ignored by customers.
Below are each different email you should be sending out to past due accounts and how to write an email to collect payment.
You may want to wait until the due date for strategic customers, but newer customers days before the invoice due date. Please notify us if there are any problems with the invoices in question and let us know when payment will be processed. You can make a note on invoices in the portal should you have an issue that requires our attention.
Kindly disregard this email if payment has already been processed. We realize you have many choices and thank you for your business and look forward to serving your future business needs. It can be friendly in tone and like the reminder email, should include a copy of the invoice with the information the customer will need to remedy the situation EXAMPLE Attached are invoices that are due today that have an outstanding balance.
You can also make a note on invoices in the portal should you have an issue that requires our attention. We will contact you in a few days if payment has not been received.
Invoices that have aged beyond two weeks are becoming a serious risk. A collections email should be sent reminding the customer of the past due balance with a more serious tone than previous communications. The customer needs to understand that this is becoming a serious issue for your organization and that failure to remedy the situation will have negative consequences.
Still, your communication does not need to be hostile and can still reinforce your commitment to working with them to resolve the issue.How to Write a Collection Letter.
How to Write the Appeal Collection Letter. How to Write the Inquiry Collection Letter. Because you are a valued customer, we are concerned about your past-due balance.
To protect your good standing with the medical group (as well as your credit rating), please pay the amount due within 15 working days. If. Collection letters are written notifications or official messages sent by a creditor, business owner, or company to customers to inform them of a past due balance.
Collection letters usually notify the customers of money owed including instructions of how to make a late payment. Request Payment Letter If you have a customer that has a payment that is past due you can use this letter template to tactfully request that they pay in full by a specific due date.
This will give them sufficient notice that their payment is due and of the consequences that they . This letter is a reminder that the balance on your account in the amount of $_____ is due now.
We accept MasterCard, VISA and Discover. If your payment is already on its way, we thank you and ask that you please disregard this notice.
60 Days Past Due Letter. When an invoice is between days past due, the likelihood of successful collection can dramatically drop.
It’s very important to send a strong series of emails and diligently follow up with calls during this time period.
Many business owners don’t know how to write a collection letter or have a sample they can use as a reference. Collection letters should do two things: 1) Balance due or Past Due Balance: $ Dear Jim, This is a reminder that your account balance of $ was overdue as of November 28,