Andrea Danti The study of management as a discipline is relatively new, especially when compared with other scientific disciplines. Yet, to truly understand current management thought, it is necessary to examine the historical links. Therefore, management pioneers may be easily placed along a historical timeline. Using the work of Daniel Wren as a guide, the following categories are employed:
Chapter 4 Modern Theories of Organizational Communication Expanding Your View Up to now, your introduction to organizational communication has been fairly straightforward.
In this chapter, however, we are going to complicate these pictures. For example, has your boss ever yelled at you? Irrational behavior can be difficult to square with classical theories of organization and communication.
Though a message is obviously being transmitted from a source your boss to a receiver youinsults generate far more mental stimulation than is necessary and, in fact, introduce inaccuracies that will likely cause you to misinterpret the message.
Cursing hardly reflects the scientific management advocated by Frederick Taylor, the impersonal environment espoused by Max Weber, and the precise wording of commands favored by Henri Fayol.
Neither are curses and insults conducive to good human relations in the workplace—or to satisfying your hierarchy of needs, or giving you positive motivation and enjoyment in your job, or encouraging your involvement in workplace decisions.
By all these accounts, yelling and cursing is bad management—and yet, as we will see in Chapter 13 "Technology in Organizations"it occurs daily in organizations worldwide.
One study estimated that 37 percent of workers will be subjected to workplace bullying in the course of their careers. In the United States alone, that amounts to more than 56 million people. Workplace Bullying Institute U.
Retrieved April 22,from http: Did your boss yell to assert power over you? Was this assertion of power rooted in historical prejudices or in attitudes that prevail in the surrounding society?
Is aggression tied to the very nature of organizing itself? Learning about modern theories of organizational communication will help us explore such questions.
Before describing these theories, however, we must first revisit the assumptions that we have built up in the preceding chapters.
This is because modern theories are often based on different assumptions about the nature of organizations and communication than are classical theories. We are not asking you to discard classical thinking; the theories developed by Taylor, Weber, Fayol, and scholars in the human relations and human resources traditions address real issues in the workplace and remain influential.
Rather, we are asking you to build on the foundation of classical theory and now expand your view. Understand how these approaches are driven by three decisions: All fifteen contained one or more of the following words or their variants: People come and go, but the system endures.
As noted in the introduction to Chapter 3 "Classical Theories of Organizational Communication"a metaphor is not a literal description but rather a linguistic means to grasp a concept by comparing it to something from the real world.
Metaphors we live by.
University of Chicago Press. In the same way, although a system is not an actual, literal, physical object which you can hold in your hands, thinking of it that way helps you picture how a system functions.
Clearly, however, thinking of an organization as an object is a metaphor. Since the imperative to optimize performance governs the organization, individual mindsets ultimately are superfluous.
Organizational behaviors are therefore best studied in the aggregate through empirical observations that leads to measurable results.
As such, it is not enough to observe aggregate behaviors; individual mindsets must be also be interpreted.Elton Mayo’s Hawthorne Experiment and It’s Contributions to Management The term “Hawthorne” is a term used within several behavioral management theories and is originally derived from the western electric company’s large factory complex named Hawthorne works.
Elton Mayo’s Contribution to management thinking Elton mayo was a psychologist, sociologist and an organisation theorist who was known as the founder of the Human Relations Movement, which is the study of the behaviour of people in groups, particularly in workplace groups and for his research including the Hawthorne Studies which examined the.
Paper I: Principles of Management: Management – Meaning, nature and importance, Different Schools of management: thought. Contribution of Taylor, Henri Fayol and Elton Mayo. Planning – Concepts, Types of plans, Process and limitations of planning.: Communication – Concept, types and process, barriers to communication.: .
From traditional approach to scientific approach and then Scientific Management to Modern phase; methodology, principles and approaches have reached its current stage.
The History of Scientific Management Theories - In the history of management thinking, there are many ways to manage an organization, such as scientific management and administrative management. The history of management theories can help a manager to be aware of the many insights, ideas and scientific underpinnings that have gone into the making of modern management and the burgeoning of writings on management at the present day.